Ready for tomorrow – welding technology from Augsburg
Service & Repairs

Repair Order

Register your faulty machine for repair here – for equipment from all manufacturers. Complete the order, send it off and simply bring the machine in, or enclose the printed order with it.

1. Customer / Ordering Party

2. Machine

3. Fault Description

Important A missing fault description can lead to significantly higher repair costs! If no clear fault can be identified or determined, it is essential that you supply all accessories with the machine so that we can test the complete system.

4. Accessories Enclosed

5. Order & Storage

By submitting this order and handing over the faulty machine, you instruct Helmut Zerrle Schweißtechnik-Großhandel GmbH to carry out a diagnosis and repair. The following assemblies are checked / replaced:

General / Housing

  • – Visual incoming inspection
  • – Cleaning
  • – Freight and packaging

Main Power Circuit

  • – Mains plug / cable
  • – Main switch / contactor
  • – Safety inspection / diagnostics

Controls

  • – Operability
  • – Test welding
  • – Factory settings

Accessories

  • – Earth cable / torch hose assembly
  • – Coolant circuit
  • – Undercarriage / pressure regulator

Repairs using standard components are carried out without further consultation or the preparation of a cost estimate. Labour and parts are charged on a time-and-materials basis. If the fault diagnosis identifies costly special components that need to be ordered specifically, we will contact you to agree on how to proceed and on whether the repair is economically worthwhile.

We store machines free of charge for two weeks. The success of a repair cannot be guaranteed; you may reclaim your machine in its current condition at any time. The costs of the work performed up to that point remain payable even if the machine is not in working order. From the 11th day of storage, we reserve the right to charge a storage fee of 25 € per day.

* Required fields. The form opens your email program with the completed repair order addressed to zerrle@zerrle.com – please click “Send” there.

Prefer to talk in person?

Call us or bring the machine straight in – service reception Mon–Fri 07:30–17:30, Meierweg 6, Augsburg.